This Privacy Policy describes how tcgXchange.co.uk (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, submit information, or make a purchase from our website (tcgXchange.co.uk) (the “Site”)).
Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase, attempt to make a purchase, or submit information regarding potential transactions, we collect information about you, including your name, billing address, shipping address, email address, phone number, and payment information. We may also collect other information you choose to provide, such as when you create an account, subscribe to a newsletter, or contact us.
How We Use Your Information
We use the information we collect to fulfil your orders, process your payments, communicate with you about your orders, provide customer support, personalize your experience on the Site, and improve our Site and services. We may also use your information to send you marketing communications if you have opted in to receive them. We will never sell your personal information.
Sharing Your Information
We may share your information with the following categories of third parties:
- Service providers: We share information with service providers who perform services on our behalf, such as payment processing, shipping, and marketing. We ensure these providers are compliant with data protection laws.
- Legal authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. Your Rights You have the right to access, correct, and delete your personal information. You also have the right to object to or restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us at contact (at) tcgxchange.co.uk. You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not complied with data protection laws.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Cookies
We use cookies to collect information about your activity on the Site. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Last Policy Update/Effective Date: 12 Dec 2024